27 Feb 2012
World Class Service is delighted to announce that the Park Inn by Radisson, Manchester Victoria is the latest hotel to be accredited with the World Class Service Standard. The hotel performed strongly in all four areas of the Standard: Service Behaviours, Organisational Processes, Physical Environment and Tangible Product.
The team particularly impressed in their commitment to the chain’s “Yes I Can!” service ethos. This philosophy demonstrates itself throughout the customer journey, and is especially obvious in the behaviour and dedication of its team members.
We at World Class Service are delighted to bring you the news that Oldham Council is unveiling pioneering plans to develop the country’s first National Hospitality Training Academy (NHTA) in the town centre.
World Class Service have championed the idea along with the Manchester Hoteliers Association for many years and are delighted to see the plans coming together,
The proposed multi-million pound project – Hotel Future – would be a landmark regeneration scheme attracting significant economic benefits, inward investment and employment opportunities to the Borough.
It is an exciting time for Showsec International Ltd, a World Class Service subscriber, which has recently received a string of accolades as well as reinforcing its commitment to development by launching its own training and development platform.
Service 2020: Megatrends for the decade ahead
is an Economist Intelligence Unit report, sponsored by BDO. It draws
upon two primary inputs:
• A wide-ranging survey of 479 business leaders in Europe, the
Middle East, Africa and Asia Pacific, spanning all industries and all
revenue brackets. All respondents were in management functions,
while over half hailed from the C-suite or board level.
• Interviews with eight experts and executives representing various
industries.
The Manchester Made it Easy Forum in October 2010 took place at Manchester Art Gallery. The presentations are available to download here.
One Life 2 Live is a training and coaching company specialising in personal development programmes as well as working within the fields of Neuro-Linguistic Programming and Somatics.
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World Class Service Limited is a company registered in England and Wales with the company number 5528378
World Class Service Ltd | St James' 61-95 Oxford Street | Manchester M1 6EQ
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The Registered office is World Class Service Ltd | St James' 61-95 Oxford Street | Manchester M1 6EQ and the VAT number is 873891081