22 Feb 2010
World Class Service Ltd has teamed up with Manchester Business School and Manchester Metropolitan University to create a brand new strategic leadership programme specifically for hospitality leaders.
The programme, which will be for just 25 current and future business leaders, is designed to inform, to create time to think, to create the opportunity to network, to inspire, to exchange thinking and to help these leaders understand the implications of shifts in the UK and European market.
The site is evolving, expect to see new items arriving regularly over the next few weeks. Wwe are also updating in general. We are sure the upgrade will make visits more interesting and inspiring. We hope you enjoy engaging with the new website. We’ve been developing it with you in mind. The all new resource centre is the place to go for everything you could possibly need in your quest for you and your team to deliver outstanding customer service. Have a look around, familiarise yourself with the site and, of course, don’t hesitate to get in touch with us if you have any questions.
As the economy enters a fragile recovery in 2010 we need to exploit every sales opportunity and develop our business growth skills. We have been approached by a number of people requesting a “sales” based course for service businesses. World Class Service has spent the last three months pulling together a new two day programme for venues, hotels and cultural organisations to develop sales and business development skills.
The Manchester Made it Easy group met at the Midland on February 26th to move the plans for Manchester in August 2010 forward. The presentation is now available for download here.The Awesome Summer City Adventure 2010; Can it be done?
Since the Disneyland Park opened in 1955, our guests have treasured the elements that set our Disney theme parks and resorts apart – the cleanest venues, the friendliest Cast Members and the most exceptional show.
If you are considering an appearance standard for your staff, it is worth looking at the Disney standard.
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World Class Service Limited is a company registered in England and Wales with the company number 5528378
World Class Service Ltd | St James' 61-95 Oxford Street | Manchester M1 6EQ
Email Us | Tel +44 (0)161 456 6007 | Mobile +44 (0)7808 299954 | Location Map
The Registered office is 143 Buxton Road, Stockport SK7 6AN and the VAT number is 873891081