This News article was posted on 20 Apr 2010 .
The new dates for the Sales and Development Programme are Thursday 17th and Friday 18th June 2010.
Designed specifically for hospitality and service businesses, we've received really excellent feedback from those who were on our programmes earlier this year praising the “Relaxed manner and professionalism with which it was conducted, very relevant with not only how to sell but how to feel better about doing so.”
For full details, click here
Here's some more feedback from the programme we ran in April 2010...
“I would recommend this programme not only to employees but friends who work in the hospitality business”
“The structure, starting from a wide focus point that sets everything in context and then bringing that down to how it all sits with your business and personal sales goals”
“I felt the tasks involved were productive and could be made specific to my own role”
“Course was first class”
“Brilliantly delivered; not too much techie jargon or buzzwords”
“In general I found this one of the most honest and genuinely helpful training courses I’ve been on. Real experience shared rather than just the theory from people who haven’t been in those situations”
“Content was focused and clearly presented. Comprehensive structure based around softer sell techniques much better suited to my personal style”
“Really useful tips and advice that I think will be easy to apply”
“Content was relevant and inspirational”
“I feel confident to ‘bring it on’ and not allow negative responses to get me down I have given so many tactics, tools and guidelines to use which will help me perform and progress in my role”
“This course helped me to consider my goals from a number of perspectives and having an arsenal of techniques means I can find a system which works for me”
For full details, click here
To book your place, call Howard or Louise on 0161 456 6007
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We're delighted to announce the release of our first iPhone app, available free to download from iTunes now. The app gives you a weekly top ten things to do in Manchester. World Class Service have developed the app with La Factory Del Software.
Nobody pays to be included in the Manchester10 app. The only way you can be included is to do something outstanding.
Our front line sales programmes which have been developed from the retail and hospitality sector are designed specifically for the cultural sector. World Class Service improves sales performance by working with your team to establish a clear picture of the service and sales blend in your venue, museum or gallery and to establish the mindset of successful sales development.
Following on from the success of our Service Leadership & Coaching & Sales & Business Programmes we now have new dates confirmed for September 2010.
Managing Director, Howard Raynor, will run the three programmes.
Congratulations to Manchester Airport, named Best European Airport at the sixth Annual ACI Europe Best Airport Awards in Milan on June 18th. Manchester won in the 10-25 million passenger category.
The judges were particularly impressed with the airport's approach to security.
World Class Service Limited is a company registered in England and Wales with the company number 5528378
World Class Service Ltd | St James' 61-95 Oxford Street | Manchester M1 6EQ
Email Us | Tel +44 (0)161 456 6007 | Mobile +44 (0)7808 299954 | Location Map
The Registered office is 143 Buxton Road, Stockport SK7 6AN and the VAT number is 873891081
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