This News article was posted on 30 Sep 2010 .
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The North West Tourist Awards took place on September 29th and World Class Service would like to congratulate all the staff at The Radisson Edwardian Manchester on being named as Best Large Hotel.
Organised by the Northwest Regional Development Agency, the England’s Northwest Tourism Awards celebrate the best of the region’s tourism sector, providing a showcase for industry best-practice and top-quality tourism businesses in Cumbria, Lancashire, Greater Manchester, Liverpool City Region and Cheshire.
The Radisson Edwardian Hotel in Manchester is a founding member of World Class Service movement.
The full list of winners is as follows:
Felicity Goodey, Chair of Tourism England’s Northwest, said:
“It just gets better and better. Each year we celebrate some of the best of our many outstanding businesses which, together, have established the Northwest as one of the most popular visitor destinations in the country. We are used to them going on to win national awards and I have every confidence that last night’s winners will be the ones to beat at the next National finals. The region owes them a big ‘thankyou’. Its their vision backed up by hard work, training and investment which have built tourism into one of this region’s most important industries.”
Nick Brooks-Sykes, Director of Tourism at the Northwest Regional Development Agency (NWDA) added:
“Tonight’s event has been very special and all our winners should be very proud of their achievements. Tourism in England’s Northwest is marked by a quality and passion that will continue in the future, making the region a destination of choice.
“Congratulations also to Felicity Goodey, who was presented with the Outstanding Contribution to Tourism Award. Felicity’s dedication and leadership has transformed the region’s visitor economy into a multi-billion pound industry, marked by world-class destinations that continue to draw in thousands of visitors every year.”
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World Class Service is delighted to announce that the Park Inn by Radisson, Manchester Victoria is the latest hotel to be accredited with the World Class Service Standard. The hotel performed strongly in all four areas of the Standard: Service Behaviours, Organisational Processes, Physical Environment and Tangible Product.
The team particularly impressed in their commitment to the chain’s “Yes I Can!” service ethos. This philosophy demonstrates itself throughout the customer journey, and is especially obvious in the behaviour and dedication of its team members.
We at World Class Service are delighted to bring you the news that Oldham Council is unveiling pioneering plans to develop the country’s first National Hospitality Training Academy (NHTA) in the town centre.
World Class Service have championed the idea along with the Manchester Hoteliers Association for many years and are delighted to see the plans coming together,
The proposed multi-million pound project – Hotel Future – would be a landmark regeneration scheme attracting significant economic benefits, inward investment and employment opportunities to the Borough.
It is an exciting time for Showsec International Ltd, a World Class Service subscriber, which has recently received a string of accolades as well as reinforcing its commitment to development by launching its own training and development platform.
World Class Service are delighted to be working with the Churches Conservation Trust on developing the All Souls Community Project in Bolton. The teams at All Souls and the CCT are dedicated to building and delivering a community centre which stands out as World Class.
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World Class Service Limited is a company registered in England and Wales with the company number 5528378
World Class Service Ltd | St James' 61-95 Oxford Street | Manchester M1 6EQ
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