This News article was posted on 05 Feb 2010 .
Over 50 people gathered at City Inn on a cold, snowy Friday in January. The reason for people braving the elements was the launch of the Manchester Concierge Road Show.
This event was the first of its type in the North West and brought together front desk staff and vendors from across Greater Manchester for a day of training and networking.
The event was a huge success and Russ Green, Chairman of the Manchester Concierge Network said:
"I really believed the front desk folk in this city deserve a community event of their own but even I was taken aback by how many people braved the sub zero temperatures to be part of it".
The Road Show, which included updates on lifestyle trends and service skills, was well recieved by the audience and supported by Co-operative Travel Services, Sapporo Teppanyaki , Harvey Nichols and The Museums and Galleries Consortium.
Fellow event producer Howard Raynor, Managing Director at World Class Service, was also one of the presenters on the day:
"These people influence thousands and thousands of visitors every year the idea of bringing them together as a community with a common interest in service issues is a great idea, we were delighted to be part of it.
We will be putting information out about the community in various formats and networks, in true 2010 style we will be using Flickr, YouTube, Web site and Blogs to help build the profile of this network, we hope more people will join the enterprise for future events".
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We're delighted to announce the release of our first iPhone app, available free to download from iTunes now. The app gives you a weekly top ten things to do in Manchester. World Class Service have developed the app with La Factory Del Software.
Nobody pays to be included in the Manchester10 app. The only way you can be included is to do something outstanding.
Our front line sales programmes which have been developed from the retail and hospitality sector are designed specifically for the cultural sector. World Class Service improves sales performance by working with your team to establish a clear picture of the service and sales blend in your venue, museum or gallery and to establish the mindset of successful sales development.
Following on from the success of our Service Leadership & Coaching & Sales & Business Programmes we now have new dates confirmed for September 2010.
Managing Director, Howard Raynor, will run the three programmes.
Congratulations to Manchester Airport, named Best European Airport at the sixth Annual ACI Europe Best Airport Awards in Milan on June 18th. Manchester won in the 10-25 million passenger category.
The judges were particularly impressed with the airport's approach to security.
World Class Service Limited is a company registered in England and Wales with the company number 5528378
World Class Service Ltd | St James' 61-95 Oxford Street | Manchester M1 6EQ
Email Us | Tel +44 (0)161 456 6007 | Mobile +44 (0)7808 299954 | Location Map
The Registered office is 143 Buxton Road, Stockport SK7 6AN and the VAT number is 873891081