We think great service is a city wide issue. We are about delivering the brand promise, the brand experience. MMiE is about bringing together hotels, cultural organisations and venues to help build business together. We make it easy to network and encourage all our friends, collaborators and subscribers to do the same. To that end and working with QHotels we have developed the Made it Easy Forum. World Class Service create the structure, trends news, local news and provide facilitation. Q Hotels host and help drive the business issues. Everyone in the room gets to participate, meet and exchange ideas. You can see the slide packs from recent events in the Resources area.
You can keep in touch with the Manchester Made it Easy movement at the blog and via twitter and facebook.
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We're delighted to announce the release of our first iPhone app, available free to download from iTunes now. The app gives you a weekly top ten things to do in Manchester. World Class Service have developed the app with La Factory Del Software.
Nobody pays to be included in the Manchester10 app. The only way you can be included is to do something outstanding.
Our front line sales programmes which have been developed from the retail and hospitality sector are designed specifically for the cultural sector. World Class Service improves sales performance by working with your team to establish a clear picture of the service and sales blend in your venue, museum or gallery and to establish the mindset of successful sales development.
Following on from the success of our Service Leadership & Coaching & Sales & Business Programmes we now have new dates confirmed for September 2010.
Managing Director, Howard Raynor, will run the three programmes.
Congratulations to Manchester Airport, named Best European Airport at the sixth Annual ACI Europe Best Airport Awards in Milan on June 18th. Manchester won in the 10-25 million passenger category.
The judges were particularly impressed with the airport's approach to security.
World Class Service Limited is a company registered in England and Wales with the company number 5528378
World Class Service Ltd | St James' 61-95 Oxford Street | Manchester M1 6EQ
Email Us | Tel +44 (0)161 456 6007 | Mobile +44 (0)7808 299954 | Location Map
The Registered office is 143 Buxton Road, Stockport SK7 6AN and the VAT number is 873891081